HELP CENTER
Cleaning service questions, answered.
Learn how to request an estimate and choose the right service for your property. Service availability and scope are confirmed when you contact our team.
What cleaning services can I request?
You can ask about recurring home cleaning, deep cleaning, move-in or move-out cleaning, office cleaning, vacation-rental turnovers and post-construction cleaning. We confirm the scope for each job before booking.
What is the difference between regular and deep cleaning?
Regular cleaning maintains frequently used rooms and surfaces. Deep cleaning generally addresses more detailed buildup and areas that need extra attention. Ask us for the checklist that fits your property.
Do you clean offices and commercial spaces?
Yes. Tell us about the type and size of your commercial space, preferred frequency and any access requirements so we can prepare a quote.
Can you help with Airbnb or vacation-rental turnovers?
You can request turnover cleaning for a short-term rental. Share the location, checkout and check-in window, property size and any specific turnover tasks.
Do you offer move-in and move-out cleaning?
Yes. Send the property size, current condition and preferred date. We will confirm the cleaning scope and scheduling before the appointment.
Do you offer post-construction cleaning?
You can request a quote for post-construction cleaning. Please describe the type of project, the dust or debris involved and the expected completion date.
Which areas do you serve?
Broward County is our primary focus. We also serve customers in Palm Beach County and Miami-Dade County. Send your city or ZIP code so we can confirm availability.
Do you offer same-day or last-minute cleaning?
Sometimes, depending on the location, scope and availability of cleaning professionals. Contact us with your preferred time to check.
How do I request a cleaning quote?
Contact us by WhatsApp at (954) 684-8502 or by text at (754) 399-2853. Include your city, property size, cleaning type and preferred date.
Are the prices shown on the site final?
No. Published prices are estimates or ranges. The final quote depends on the property, its condition, the scope of work and requested extras.
Can I schedule recurring cleaning?
Yes, you can request weekly, biweekly or other recurring arrangements. Frequency and appointment times are confirmed based on your needs and availability.
Do I need to be home during the cleaning?
Not necessarily. Please discuss access instructions and your preferences before the appointment. We will confirm an appropriate arrangement for your property.
Should I provide cleaning supplies or equipment?
Please confirm this when requesting your quote. Supply and equipment arrangements may vary by the service and the assigned cleaning professional.
What if I have pets at home?
Let us know about pets, access needs and any special instructions in advance so the cleaning professional can plan the visit.
Can I request attention to specific rooms or tasks?
Yes. Tell us your priorities when requesting the quote. We will confirm which tasks are included and whether any extras affect the estimate.
How can I change or cancel an appointment?
Contact IJ CARE as early as possible through the same channel you used to book. Any scheduling terms should be confirmed when your appointment is arranged.
How can I join your cleaning team?
Visit the Join Our Team section. Tell us a little about yourself, your cleaning experience and whether you have your own transportation and a driver’s license. You can reach us directly by WhatsApp, text or email.
Interested in cleaning work? Join Our Team.